Affordable, High Quality, Canadian Made
Your perfect pair of glasses starts here at Direct Vision. The PZ Optical Riley unisex’s frame, made from quality plastic and available in brown, blends comfort with standout design.
If you’d like advice on finding the right PZ Optical frame for you, our friendly team is just a call or message away.
We want you to feel confident and excited when ordering your eyewear with Direct Vision! Below, you’ll find everything you need to know about our delivery process, returns, and exchanges.
We’re committed to delivering your products as quickly and smoothly as possible. While we always aim for speedy delivery, there may be a few rare occasions where an order could be delayed. This could be due to high demand, special handling, or prescription verification. Rest assured, we’ll do everything we can to get your order to you in the fastest time possible.
Once your product is in stock, we’ll ship it out within 1-2 business days, and you’ll receive it based on your chosen shipping method’s estimated delivery time. We understand that waiting can be frustrating, but we’re here to keep you informed every step of the way!
If you ever have any concerns or questions, please don’t hesitate to reach out—we’re here to help.
We offer a 14-day return policy on all eyewear. If you are unsatisfied with your purchase, simply contact us within 14 days from the date of receipt to request a return. To initiate a return, please follow these steps:
Reach out via email at info@directvisioneyewear.com to request a return and provide the reason for your return request.
Once you receive return approval, ship the product back to us in its original and unworn condition within 14 days of your request. Returns sent after 14 days are subject to a restocking fee.
Direct Vision Eyewear
37 Gotha St., Trenton, ON K8V 6C9, Canada
Please note: The return shipping cost is the responsibility of the customer. Direct Vision Eyewear is not responsible for refunding the cost of shipping, though we may cover this at our discretion in rare circumstances.
Once we receive the returned item in its original condition, we will process your refund. Please allow up to 7 business days for the refund to be reflected in your account. Refunds will be issued to the original payment method.
$15 – Free if order is over $99.
Once frames / contact lenses are in stock it will then take 4-10 business days for shipping.
$25
Once frames / contact lenses are in stock it will then take 1-3 business days for shipping.
Frame measurements are listed in mm (millimeters)
If you wear glasses and have a pair already, check the inner side of the temples (arms), you may find the size information stamped.
